Please adhere to our policies to ensure we can provide you with the highest quality service possible.
APPOINTMENTS
• Sessions are by appointment only and can be booked by phone or email.
• Please arrive 5 minutes before your scheduled appointment.
• Sessions may be shortened if you arrive late to avoid delaying the next client.
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CANCELLATIONS
• At least 24 hours’ notice is required for cancellations or rescheduling.
• Missed appointments or late cancellations may incur a 100% cancellation fee.
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HEALTH AND SAFETY
• Medical clearance may be required before commencing an exercise program.
• Please inform your Exercise Physiologist of any changes to your health or medical status before each session.
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CONFIDENTIALITY
• Your privacy is important to us. Personal and health information is handled confidentially and in accordance with applicable privacy requirements.
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PROFESSIONAL CONDUCT
• We are committed to maintaining a safe, supportive and respectful environment and ask that clients do the same.
Please reach out if you have any questions not included in this section
An Accredited Exercise Physiologist is a university-qualified allied health professional who uses evidence-based exercise to help prevent and manage chronic health conditions, injuries and disabilities.
We discuss your health history, current capacity and goals, complete relevant assessments, and develop an individualised exercise program based on your needs.
No referral is required for private consultations. Referral and eligibility requirements vary for funded services such as Medicare, DVA, NDIS and WorkCover. Please contact us if you are unsure what is required.
Initial assessments typically last 45–60 minutes, while follow-up sessions are generally around 45 minutes.
Both. Pulse Physiology operates from a private clinic space within Anytime Fitness Tweed Heads, with access to a fully equipped gym for individualised exercise and rehabilitation.
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